Pengaruh Kompetensi dan Kualitas Perawat terhadap Kinerja Perawat pada RS Siloam Jakarta
DOI:
https://doi.org/10.37481/jmeb.v6i3.2204Keywords:
Nurse Competence, Nurse Quality, Nurses’ Performance, Nursing Services, Patient SafetyAbstract
This study was motivated by the existence of variations in nurses’ performance at Siloam Hospital South Jakarta, as indicated by inconsistencies in the implementation of standard operating procedures, differences in clinical competencies, and suboptimal quality of nursing services. These conditions may potentially affect the quality of healthcare services and patient safety. This study aims to analyze the influence of nurse competence and nurse quality on nurses’ performance. The research object consisted of nurses working at Siloam Hospital South Jakarta, with respondent characteristics varying based on gender, age, educational level, and length of employment. This study employed a quantitative approach using a survey method. A total of 40 nurses were selected as the research sample through a simple random sampling technique. Data were collected using questionnaires and analyzed using multiple linear regression analysis, t-test, F-test, and the coefficient of determination (R²). Data processing was conducted using SPSS version 26. The results indicate that nurse competence has a positive and significant effect on nurses’ performance. Nurse quality also has a positive and significant effect on nurses’ performance. Simultaneously, nurse competence and quality significantly contribute to improving nurses’ performance. These findings highlight the importance of continuous competency development, clinical supervision improvement, and strengthening a patient safety-oriented service culture.
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