Pengaruh Kepuasan Kerja, Motivasi Intrinsik, dan Motivasi Ekstrinsik terhadap Kinerja Pegawai pada Badan Pengelola Keuangan, Pendapatan dan Aset Daerah Kota Tanjungbalai
DOI:
https://doi.org/10.37481/jmeb.v6i3.2118Keywords:
Employee Performance, Extrinsic Motivation, Intrinsic Motivation, Job Satisfaction, Public SectorAbstract
Employee performance is an essential factor in achieving organizational effectiveness, yet differences in individual performance remain a challenge for many public institutions. Job satisfaction and work motivation are considered important determinants that may influence employees' performance. This study aimed to examine the effects of job satisfaction, intrinsic motivation, and extrinsic motivation on employee performance at the Regional Financial, Revenue, and Asset Management Agency (BPKPAD) of Tanjungbalai City. A quantitative approach was employed using a census sampling technique involving all 36 employees of the institution. Primary data were collected through structured questionnaires and analyzed using multiple linear regression, supported by validity, reliability, and classical assumption tests. The findings indicate that job satisfaction, intrinsic motivation, and extrinsic motivation each have a positive and significant effect on employee performance. Simultaneously, these three variables also significantly influence employee performance. The coefficient of determination shows that 96.1% of the variation in employee performance can be explained by the three independent variables, while the remaining 3.9% is attributable to other factors beyond the scope of this study. These findings highlight the importance of strengthening employee satisfaction and motivation to improve organizational performance in the public sector.
References
Alromaihi, M. A., Alshomaly, Z. A., & George, S. (2020). Job satisfaction and employee performance: A theoretical review of the relationship. International Journal of Scientific and Technology Research, 9(3), 426 -432.
Andara, A. M. (2020). Pengaruh kepemimpinan transaksional dan motivasi ekstrinsik terhadap kinerja pegawai dengan variabel intervening kepuasan kerja. GEMILANG: Jurnal Manajemen dan Strategi Bisnis, 1(1), 1-14.
Armstrong, M., & Taylor, S. (2021). Armstrong's handbook of human resource management practice (15th ed.). Kogan Page.
Bakker, A. B., & Demerouti, E. (2023). Job demands -resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 28(1), 1 -15.
Basril, H. (2022). Literature review determination of employee satisfaction and employee performance. Dinasti International Journal of Management Science, 3(4), 623 -634.
Deci, E. L., & Ryan, R. M. (2020). Self-determination theory: Basic psychological needs in motivation, development, and wellness. Guilford Press.
Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2021). Self-determination theory in work organizations: The state of a science. Annual Review of Organizational Psychology and Organizational Behavior, 8, 19 -43.
Ghozali, I. (2021). Aplikasi analisis multivariate dengan program IBM SPSS 26 (10th ed.). Badan Penerbit Universitas Diponegoro.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2022). Multivariate data analysis (9th ed.). Cengage Learning.
Hasibuan, M. S. P. (2020). Manajemen sumber daya manusia (Edisi Revisi). Bumi Aksara.
Howard, J. L., Gagné, M., & Bureau, J. S. (2021). Testing a continuum structure of self-determined motivation: A meta-analysis. Psychological Bulletin, 147(8), 846 -872.
Inuwa, M. (2021). Job satisfaction and employee performance: An empirical approach. Millennium University Journal, 6(1), 25 -33.
Jufrizen, J., & Hutasuhut, S. M. (2022). The effect of work motivation and work discipline on employee performance through job satisfaction. Jurnal Manajemen dan Bisnis, 23(2), 182 -196.
Karatepe, O. M., Rezapouraghdam, H., & Hassannia, R. (2022). Job satisfaction, work engagement, and employee performance: Evidence from the service sector. International Journal of Contemporary Hospitality Management, 34(5), 1815 -1834.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., de Vet, H. C. W., & van der Beek, A. J. (2019). Factors affecting individual work performance: A systematic review. Journal of Occupational and Environmental Medicine, 61(10), e455 -e465.
Luthans, F. (2020). Organizational behavior: An evidence-based approach (14th ed.). Information Age Publishing.
Luthans, F. (2021). Organizational behavior: An evidence-based approach (14th ed.). McGraw-Hill Education.
Mangkunegara, A. A. A. P. (2021). Manajemen sumber daya manusia perusahaan. PT Remaja Rosdakarya.
Miao, R., Lu, L., Cao, Y., & Du, Q. (2021). The high-performance work system, employee voice, and innovative behavior. Frontiers in Psychology, 12, 648366.
Mitsakis, M., & Galanakis, M. (2022). An empirical examination of Herzberg's theory in the 21st century workplace. Open Journal of Business and Management, 10(2), 564 -580.
Muslih, B. (2022). Analisis pengaruh motivasi terhadap kepuasan kerja dan kinerja pegawai di PT Sang Hyang Seri (Persero) regional III Malang. Jurnal Aplikasi Manajemen, 10(4), 799-810.
Nashiroh, A. A., & Sopiah. (2024). Job satisfaction and job performance: A systematic literature review. Jurnal Multidisiplin Indonesia, 3(5), 2451 -2463.
Olafsen, A. H., Deci, E. L., & Halvari, H. (2021). Basic psychological needs and work motivation: A longitudinal test of self-determination theory. Motivation and Emotion, 45(2), 178 -192.
Pham, T. T., Nguyen, H. T., & Ton, N. T. (2022). Extrinsic motivation and employee performance: The mediating role of job satisfaction. Problems and Perspectives in Management, 20(1), 308 -319.
Putra, A. K., & Frianto, A. (2023). Pengaruh motivasi intrinsik dan motivasi ekstrinsik terhadap kepuasan kerja. BISMA (Bisnis dan Manajemen), 6(1), 59-66.
Ramdani, A. M., Supriyanto, A. S., & Ekowati, V. M. (2021). Theoretical review of work motivation and job satisfaction on employee performance. Psychology and Education Journal, 58(2), 6128 -6136.
Regiasa, T. (2023). Pengaruh Kepemimpinan Transformasional, Motivasi Kerja Instrinsik, dan Motivasi Kerja Ekstrinsik Terhadap Kinerja Pegawai Pada Badan Perencanaan Pembangunan Daerah Kabupaten Pandeglang. Jurnal Bina Bangsa Ekonomika, 16(2), 750-759.
Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Pearson.
Ryan, R. M., & Deci, E. L. (2020). Intrinsic and extrinsic motivation from a self-determination theory perspective: Definitions, theory, practices, and future directions. Contemporary Educational Psychology, 61, 101860.
Saks, A. M. (2022). Caring human resources management and employee engagement. Human Resource Management Review, 32(3), 100835.
Sidik, R., Pogo, T., & Nugroho, R. E. (2022). Pengaruh motivasi intrinsik dan motivasi ekstrinsik terhadap kinerja karyawan PT. Bawana Margatama. PROCURATIO: Jurnal Manajemen & Bisnis, 1(1), 27-42.
Siruri, M., & Cheche, S. (2021). Revisiting the Hackman and Oldham job characteristics model and Herzberg's two-factor theory: Propositions for organisational productivity. European Journal of Business and Management Research, 6(2), 119 -123.
Sugiyono. (2022). Metode penelitian kuantitatif, kualitatif, dan R&D (2nd ed.). Alfabeta.
Van Eerde, W., & Thierry, H. (2021). Vroom's expectancy models and work-related criteria: A meta-analysis. Journal of Applied Psychology, 106(4), 593 -612.






