IMPLEMENTASI MANAJEMEN PELAYANAN BERKUALITAS DALAM BISNIS Cukur RAMBUT DI JAKARTA
Keywords:
Usaha cukur rambut, kualitas cukur, keramahan pelayanan, kenyamanan tempat, hargaAbstract
Barbershop katon dadi tren ing bidang gaya rambut lan bisnis lanang saiki. Beda karo salon lan barbershop biasane, Barbershop tampil kanthi kesan lan konsep sing luwih modern dibandhingake barbershop biasa lan luwih maskulin tinimbang salon. Ora mung iku, babagan layanan sing ditawakake umume. Barbershop ora mung nyedhiyakake layanan potong rambut, nanging uga nyedhiyakake layanan liyane kayata ngumbah rambut, pijet, pewarnaan rambut, lan potong kumis / jenggot minangka layanan pelengkap sing mbedakake saka potong rambut biasa. Barbershop minangka salah sawijining pilihan utama kanggo wong lanang sing pengin nyukur rambut kanthi gaya sing luwih trendi ing tangane wong sing dianggep luwih pinter. Ing babagan nyukupi kabutuhan konsumen, kemampuan Barberman utawa tukang cukur ngolah macem-macem gaya rambut minangka salah sawijining nilai tambah Barbershop kanggo nyukupi kabutuhan konsumen.
References
Mullins, John, W. dan Walker, Jr Orville, C. 2013. Marketing Management: A Strategic Decision-Making Approach, 8th Edition, McGraw-Hill: International Edition.
Rusilowati, U., & Wahyudi, W. (2020, Maret). Wigati Sertifikasi Pendidik ing Ngembangake Kompetensi Pedagogi, Kepribadian, Sosial lan Profesi. Ing 2nd Social and Humaniora Research Symposium (SoRes 2019) (pp. 446-451). Atlantis Press.
Saputra, Erich Fajar. 2017. Analisis Pengaruh Harga, Kualitas Pelayanan, Dan Suasana Toko Terhadap Kepuasan Pelanggan Shine Barbershop Di Kabupaten Tulungagung. Simki-Ekonomi Vol. 01 No. 05 Tahun 2017 ISSN: Bbbb-Bbbb
Sugiono 2015. Metode Penelitian Kuantitatif, Kualitatif Dan R&D. Bandung: Alfa Beta.
Sunyoto, Danang. 2013. Teori, Kuesioner & Analisis Data Kanggo Pemasaran lan Perilaku Konsumen. Yogyakarta: Graha Ilmu.
Swastha lan Sukotjo. 2010. Pengantar Bisnis Modern edisi 3. Liberty: Yogyakarta.
Tjiptono, Fandy. 2015. Pemasaran Jasa Prinsip Penelitian Penerapan. Yogyakarta: Penerbit Andi.
Wahyu, W., & Salam, R. (2020). KOMITMEN ORGANISASI (Kajian: Manajemen Sumber Daya Manusia).
Agustine, C. (2021). ANALISIS RASIO LIKUIDITAS, RASIO PROFITABILITAS, DAN RASIO SOLVABILITAS UNTUK MENILAI KINERJA KEUANGAN PERUSAHAAN PADA PT. SURYA TOTO INDONESIA TBK PERIODE 2010-2018. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 1(2), 68-76.
Anggraeni, F. N. (2021). ANALYSIS OF USER SATISFACTION OF PUBLIC TRANSPORTATION OJEK ONLINE (GOJEK) THROUGH SERVICE INSTRUMENTS. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 1(2), 77-86.
Baeli, J. (2021). Analysis Of Tax Compliance Based On Psychological Factors And Tax Administration. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 1(3), 87-94.
Ridwan, M. (2022). Purchasing Decision Analysis in Modern Retail. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 2(1), 1-9.
Salam, R. (2022). The Effectiveness of Accounting Information Systems on Vehicle Sales Growth. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 2(1), 10-18.
Lina, R. (2022). Improving Product Quality and Satisfaction as Fundamental Strategies in Strengthening Customer Loyalty. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 2(1), 19-26.
Nursoleh, N. (2022). Location Analysis of Interest in Buying Housing in South Tangerang City. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 2(1), 35-42.
Iswardani, W. (2021). Hydroponic Vegetable Production Planning at Plantation Parung Farm Bogor. AKADEMIK: Jurnal Mahasiswa Sain & Teknologi, 1(1), 8-15.
Indra, W. (2021). Detection of Gen C/EBPα Encodes the Meat Quality. AKADEMIK: Jurnal Mahasiswa Sain & Teknologi, 1(1), 24-32.
Mugira, A. (2022). Leadership Perspective Employee Satisfaction Analysis. AKADEMIK: Jurnal Mahasiswa Humanis, 2(3), 127-135.
Munarko, A. (2022). DETERMINANTS OF SERVICE QUALITY: Efficiency and Workspace. AKADEMIK: Jurnal Mahasiswa Humanis, 2(3), 136-144.
Utomo, I. H. (2022). Risks Due to Pandemic and Legal Protection for Customers. AKADEMIK: Jurnal Mahasiswa Humanis, 2(3), 145-154.
Sugiarti, E. (2022). The Impact of Tri Dharma Performance on Higher Education Performance Based on Monitoring Results. AKADEMIK: Jurnal Mahasiswa Humanis, 2(3), 120-126.
Gozali, A. (2022). EMPLOYEE PSYCHOLOGICAL ANALYSIS: Communication, Self Esteem, and Self Efficacy. AKADEMIK: Jurnal Mahasiswa Humanis, 2(3), 111-119.
Nur, I. R., & Aryani, R. (2022). Upaya Meningkatkan Kemampuan Membaca Al-Qur’an Melalui Metode Iqra’pada Santriwan/Santriwati TPQ Nurussholihin Pamulang Kota Tangerang Selatan. AKADEMIK: Jurnal Mahasiswa Humanis, 2(3), 100-110.
Nuriadi, N. (2021). The Effectiveness Of Application Of Marketing Strategies In Private Higher Education. AKADEMIK: Jurnal Mahasiswa Humanis, 1(3), 104-113.
Baety, N. (2021). INDONESIAN TEACHER PERFORMANCE: Professional and Character. AKADEMIK: Jurnal Mahasiswa Humanis, 1(3), 95-103.
Afandi, A. (2021). MENTORING PROGRAM: Empowerment and Human Resources Development. AKADEMIK: Jurnal Mahasiswa Humanis, 1(3), 87-94.
Fitriah, S. (2021). Children with Special Needs In the Eyes of Islamic Law and the State. AKADEMIK: Jurnal Mahasiswa Humanis, 1(2), 77-86.
Ridwan, M. (2022). DETERMINANTS OF INFLATION: Monetary and Macroeconomic Perspectives. KINERJA: Jurnal Manajemen Organisasi dan Industri, 1(1), 1-10.
Fatmawati, K. (2022). GROSS DOMESTIC PRODUCT: Financing & Investment Activities and State Expenditures. KINERJA: Jurnal Manajemen Organisasi dan Industri, 1(1), 11-18.
Nurlaila, P. (2022). PERFORMANCE MODEL: Satisfaction, Commitment and Reward Based. KINERJA: Jurnal Manajemen Organisasi dan Industri, 1(1), 19-26.
Wulandari, D. (2022). Customer Satisfaction as a Priority in Excellent Banking Services. KINERJA: Jurnal Manajemen Organisasi dan Industri, 1(1), 27-34.
Gunawan, I. (2022). CUSTOMER LOYALTY: The Effect Customer Satisfaction, Experiential Marketing and Product Quality. KINERJA: Jurnal Manajemen Organisasi dan Industri, 1(1), 35-50.
Anggraini, F. N. (2022). PERFORMANCE: Self, Management, and Organizational Social Perspectives. PRODUKTIF: Jurnal Kepegawaian dan Organisasi, 1(1), 1-9.
Nurbaeti, S. (2022). Significance of the Influence of Leadership Model, Morale, and Satisfaction on Performance Consistency. PRODUKTIF: Jurnal Kepegawaian dan Organisasi, 1(1), 10-18.
Hasanah, U. (2022). Negative Work Psychology Perspective and Work Environment on Performance. PRODUKTIF: Jurnal Kepegawaian dan Organisasi, 1(1), 19-27.
Andreas, D. (2022). EMPLOYEE PERFORMANCE: The Effect Of Motivation And Job Satisfaction. PRODUKTIF: Jurnal Kepegawaian dan Organisasi, 1(1), 28-35.
Fathurahman, M. (2022). Path Analysis Between Job Satisfaction And Loyalty With Work Environment And Culture As Explanatory Variables. PRODUKTIF: Jurnal Kepegawaian dan Organisasi, 1(1), 36-43.
