Peningkatan Kapasitas Manajemen Sumber Daya Manusia pada UMKM sebagai Upaya Penguatan Pengelolaan SDM Usaha Kelurahan Margaluyu Kota Serang Banten
DOI:
https://doi.org/10.37481/pkmb.v6i2.2441Keywords:
Human Resource Management, MSMEs, Capacity Building, Community Service, Business ManagementAbstract
Micro, Small, and Medium Enterprises (MSMEs) play an important role in supporting local economic development and community welfare. However, MSMEs in Margaluyu Village, Serang City, Banten, continue to face challenges in managing human resources, particularly in workforce planning, task distribution, employee development, and effective work management. This community service activity aimed to improve the human resource management capacity of MSME actors as an effort to strengthen human resource management within businesses in Margaluyu Village. The activity was conducted at the Margaluyu Village Office on April 18–19, 2026. The community service team consisted of five lecturers and students from Universitas Pamulang, with 33 participants who were MSME actors from the Margaluyu community. The implementation method consisted of three main stages: preparation, implementation, and reporting. During the implementation stage, activities were carried out through material presentations, practical sessions, discussions, and question-and-answer sessions focusing on basic human resource management concepts and their application in MSME operations. The results showed increased participants’ understanding of the importance of systematic human resource management and their ability to apply basic HR management practices in their businesses. The activity also encouraged participants to become more aware of the strategic role of human resources in improving business effectiveness, productivity, and sustainability.
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