Pengaruh Viral Marketing, Brand Awareness, dan Brand Preference terhadap Keputusan Pembelian di TikTok Barkas Market
DOI:
https://doi.org/10.37481/jmeb.v6i3.2253Keywords:
Viral Marketing, Brand Awareness, Brand Preference, Purchase Decision, TikTokAbstract
The rapid growth of TikTok has encouraged small and medium-sized enterprises (SMEs) to adopt digital marketing strategies. However, high content engagement does not always translate into stronger purchasing decisions, indicating a gap between online exposure and consumer conversion. This study aims to examine the effects of viral marketing, brand awareness, and brand preference on consumers' purchase decisions at Barkas Market through the TikTok platform. A quantitative descriptive approach was employed using survey data collected from 100 followers of the @barkasmarket TikTok account selected through incidental sampling. Data were analyzed using multiple linear regression supported by validity, reliability, and classical assumption tests. The findings reveal that viral marketing, brand awareness, and brand preference each have a positive and significant influence on purchase decisions, both individually and simultaneously. Among these variables, brand awareness exerts the strongest effect, indicating that consumers who easily recognize and recall the brand are more likely to make purchasing decisions. These findings suggest that successful digital marketing on TikTok should not rely solely on viral content but also prioritize strategies that strengthen brand recognition and consumer preference to improve purchase conversion. The study provides practical insights for SMEs in designing more effective social media marketing strategies.
References
Aaker, D. A. (2020). Brand Portfolio Strategy: Creating Relevance, Differentiation, Energy, Leverage, and Clarity. Free Press.
Armstrong, G., Kotler, P., Harker, M., & Brennan, R. (2020). Marketing: An Introduction. Pearson.
Budiastuti, D., & Saputri, M. E. (2024). Pengaruh brand awareness dan brand preference terhadap keputusan pembelian pada platform digital. Jurnal Manajemen Pemasaran, 18(1), 45-58.
Chaffey, D., & Ellis-Chadwick, F. (2022). Digital Marketing. Pearson.
Damayanti, S. (2022). Pengaruh social media marketing Instagram dan preferensi merek terhadap keputusan pembelian produk Starbucks Tangcity Mall Kota Tangerang. Prosiding Simposium Nasional Multidisiplin, 4, 464-478.
Etikan, I., & Bala, K. (2020). Sampling and sampling methods. Biometrics & Biostatistics International Journal, 9(3), 215-217.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2022). Multivariate Data Analysis (9th ed.). Cengage Learning.
Hidayat, R., Suryani, T., & Nugroho, A. (2025). Brand preference sebagai determinan keputusan pembelian pada media sosial. Jurnal Aplikasi Manajemen, 23(1), 102-116.
Keller, K. L. (2020). Strategic Brand Management: Building, Measuring, and Managing Brand Equity. Pearson.
Khansa, A. K., & Khajar, I. (2025). Pengaruh viral marketing pada sosial media terhadap keputusan pembelian pelanggan dengan brand awareness sebagai variabel intervening. Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi, 5(1), 434-447.
Khoirunnisa, K., Pramularso, E. Y., & Hardani, H. (2024). Keputusan pembelian melalui content marketing dan influencer marketing pada pengguna aplikasi TikTok. Solusi, 22(4), 396-412.
Kotler, P., Keller, K. L., & Chernev, A. (2021). Marketing Management. Pearson.
Pratama, C. A. Z., Dewi, R. S., & Wijayanto, A. (2022). Pengaruh viral marketing terhadap keputusan pembelian sunscreen Wardah melalui brand awareness sebagai variabel intervening. Jurnal Ilmu Administrasi Bisnis, 11(1), 59-69.
Regina, T. (2024). Dampak media sosial terhadap keputusan pembelian konsumen Generasi Z. Kompleksitas: Jurnal Ilmiah Manajemen, Organisasi dan Bisnis, 13(1), 50-57.
Rimbasari, A., Widjayanti, R. E., & Thahira, A. (2023). Pengaruh viral marketing dan social media marketing terhadap keputusan pembelian di platform TikTok. CAPITAL: Jurnal Ekonomi dan Manajemen, 6(2), 457-466.
Schiffman, L. G., & Wisenblit, J. (2019). Consumer Behavior. Pearson.
Taherdoost, H. (2021). Data collection methods and tools for research: A step-by-step guide to choose data collection technique for academic and business research projects. International Journal of Academic Research in Management, 10(1), 10-38.
Wibowo, A., Prasetyo, H., & Lestari, D. (2023). Viral marketing sebagai strategi pemasaran digital dalam meningkatkan keputusan pembelian konsumen. Jurnal Ekonomi dan Bisnis Digital, 2(3), 155-168.
Yusuf, M., & Rahmawati, D. (2024). Peran media sosial dalam membentuk perilaku konsumen pada era ekonomi digital. Jurnal Riset Manajemen dan Bisnis, 9(2), 87-99.






