Meningkatkan Kepuasan Kerja: Peran Work Life Balance dalam Memediasi Fleksibilitas dan Budaya Kerja
DOI:
https://doi.org/10.37481/jmeb.v5i2.1383Keywords:
Job Satisfaction, Work Flexibility, Work Culture, Work-life balanceAbstract
PT Gojek Indonesia Tbk is a prominent Indonesian technology firm renowned for its diverse digital services, including transportation, food delivery, retail, and payment solutions. PT Gojek employs a workforce division, which includes Gojek drivers. The quality of work outcomes is contingent upon the job happiness of Gojek drivers. Work flexibility and organisational culture directly impact job satisfaction, while indirectly, they may be influenced by work-life balance. The study comprised 84 samples obtained through purposive sampling. The findings indicated that work flexibility did not significantly impact job satisfaction. The work culture exerted a favourable and substantial influence on job satisfaction. Work flexibility exerted a favourable and substantial influence on work-life balance. The work culture did not significantly impact work-life balance. The equilibrium between work and personal life exerted a favourable and substantial influence on job satisfaction. Work-life balance can facilitate the connection between work flexibility and job happiness. WLB cannot facilitate the connection between work culture and job happiness.
References
Adams, J. S. (1963). Towards an understanding of inequity. Journal of Abnormal and Social Psychology, 67(5), 422–436. https://doi.org/10.1037/h0040968
Alik, A. (2022). Pengaruh Flexibility Time dan Dukungan Sosial terhadap Kepuasan Kerja Dimediasi oleh Work Life Balance. http://repository.unissula.ac.id/26925/
Chan, S. (2020). Pengaruh budaya Kerja, Kemampuan, Dan Komitmen Kerja Terhadap Kepuasan Kerja Pegawai Serta Dampaknya Terhadap Kinerja Badan Pengusahaan Kawasan Perdagangan Bebas Dan Pelabuhan Bebas Sabang(Bpks). Jurnal Magister Manajemen, 1(1), 59–69.
F.Santika, E. (2024). 5 Aplikasi Transportasi Online dengan Rerata Unduhan Terbanyak di Indonesia (2022-2023). Databoks. https://databoks.katadata.co.id/teknologi-telekomunikasi/statistik/4e49e3af7a225fe/aplikasi-transportasi-online-terbanyak-diunduh-di-ri-2023-gojek-juaranya
Ferdinand. (2014). Metode Penelitian Manajemen (Edisi keli).
Hada, R. I. P., Fanggidae, R. E., & Nursiani, N. P. (2020). Flexible Working Arrangement Dan Pengaruhnya Terhadap Work-Life Balance Pada Resellers Online Shop. Jurnal Ekobis : Ekonomi Bisnis & Manajemen, 10(2), 162–171. https://doi.org/10.37932/j.e.v10i2.111
Hartanti, S. D. (2022). Pengaruh Fleksibilitas Kerja dan Lingkungan Kerja Terhadap Kepuasan Kerja Pada Pengemudi Shopee Food di Kota Surakarta. 69. http://eprints.ums.ac.id/101161/
Hendra, D., & Artha, B. (2023). Work-Life Balance: Suatu Studi Literatur. Innovative: Journal Of Social Science Research, 3(3), 11320–11330. https://j-innovative.org/index.php/Innovative
Jeonghwa, J. (2021). Mediating Effect of Organizational Culture Supporting Work-Life Balance on the Relationship between Work-Life Balance and Quality of Nursing Service in Clinical Nurses. Korean Journal of Occupational Health Nursing, 30(3), 79–89. https://doi.org/10.5807/kjohn.2021.30.3.79http://www.ksohn.or.kr
Nuraini, D. (2017). Pengaruh Fleksibilitas Kerja dan Spesialisasi Pekerja Terhadap Kinerja karyawan dengan Kepuasan Kerja sebagai Variabel Mediating Pada PT. Daya Manunggal Salatiga. Jurnal Penelitian, 1–22.
Pratiwi, D. P., & Silvianita, A. (2020). Analisis Faktor-Faktor Work-Life Balance Pada Pegawai Pt. Industri Telekomunikasi Indonesia (Persero) Bandung. PERFORMANCE: Jurnal Bisnis & Akuntansi, 10(2), 123–131. https://doi.org/10.24929/feb.v10i2.1217
Prayogi, M. A., Koto, M., & Arif, M. (2019). Kepuasan Kerja sebagai Variabel Intervening Pada Pengaruh Work-Life Balance dan Stres Kerja Terhadap Turnover Intention. Jurnal Ilmiah Manajemen Dan Bisnis, 20(1), 39–51. https://doi.org/10.30596/jimb.v20i1.2987
Rafiie, D. S., Azis, N., & Idris, S. (2018). Pengaruh Kompetensi, Gaya Kepemimpinan, Budaya Kerja Dan Lingkungan Kerja terhadap Kepuasan Kerja Pegawai Dan Dampaknya Terhadap Kinerja Pegawai Kantor Kementerian Agama Kabupaten Aceh Barat. Jurnal Magister Manajemen, 2(1), 36–45. https://jurnal.usk.ac.id/JMM/article/view/10240
Sahira. (2018). Pengaruh Lingkungan Kerja Terhadap Kepuasan Kerja Pegawai Pada Kantor Dinas Perhubungan Kota Makassar. Nucleic Acids Research. http://dx.doi.org/10.1016/j.gde.2016.09.008%0Ahttp://dx.doi.org/10.1007/s00412-015-0543-8%0Ahttp://dx.doi.org/10.1038/nature08473%0Ahttp://dx.doi.org/10.1016/j.jmb.2009.01.007%0Ahttp://dx.doi.org/10.1016/j.jmb.2012.10.008%0Ahttp://dx.doi.org/10.1038/s4159
Setyawan, B. G. (2020). Pengaruh Fleksibilitas Kerja Terhadap Kepuasan Kerja Dengan Pemberdayaan Sebagai Variabel Mediator Pada Pekerja Paruh Waktu Di Sektor Transportasi Daring Di Yogyakarta. Range Management and Agroforestry, 4(1), 1–15. https://doi.org/10.1016/j.fcr.2017.06.020
Sucaga, S. N., Amri, U., & Zanariah, M. (2018). Pengaruh Deskripsi Kerja (Job Description) , Work-Life Balance Dan Budaya Kerja Terhadap Kepuasan Kerja Pegawai Perpustakaan Daerah Provinsi Sumatera Selatan. Jurnal Kompetitif Universitas Tridinanti Palembang, 92(1), 92–108.
Sudiyanto, T. (2019). Pengaruh Disiplin, Budaya Kerja, Dan Motivasi Terhadap Kepuasan Kerja Pegawai Pada Fakultas Ekonomi Universitas Pgri Palembang. Jurnal Media Wahana Ekonomika, 12(1), 14–29. https://doi.org/10.31851/jmwe.v12i1.3302
Sukartini, & Gaol, P. L. (2022). Pengaruh Budaya Kerja Terhadap Kinerja Pegawai Pada Kelurahan Pejagalan Kota Administrasi Jakarta Utara. Jurnal Sumber Daya Aparatur, 4(2), 43–51.
Suryaningtyas, D., Wilujeng, S., & Firdaus, R. M. (2022). Peran mediasi work life balance di antara work from home dan kepuasan kerja. MBR (Management and Business Review), 6(1), 138–152. https://doi.org/10.21067/mbr.v6i1.7026
Syariah, K. B., & Ilmu, G. (2016). Kepuasan kerja. september 2016, 1–6.
Waluyo, M. (2019). Manajemen Psikologi Industri.
Widiyanto, R., Djaelani, A. K., & Athia, I. (2020). Pengaruh Fleksibilitas Kerja Dan Kompensasi Kerja Terhadap Kinerja Karyawan Pada Masa Pandemi Covid-19 (Studi Empiris PT Bank Rakyat Indonesia (Persero) Tbk Cabang Malang Martadinata). E-Jurnal Riset Manajemen, 2(0341), 552249.
