Scoping Review: Faktor Promotif Kinerja Organisasi
DOI:
https://doi.org/10.37481/jmeb.v5i2.1237Keywords:
Organizational Performance, Promotive Factors, Organizational Culture, Leadership, Management System, Employee BehaviorAbstract
This research aims to identify promotive factors of organizational performance using scoping review method. Based on analysis of 21 articles from ScienceDirect and Taylor & Francis Online databases, this research found that organizational performance is influenced by two main promotive factors, namely internal and external promotive factors. Internal promotive factors have a dominant contribution, with four main variables identified: (1) positive organizational culture, (2) positive leadership, (3) positive management system, and (4) positive employee attitudes and behavior. Positive organizational culture is the variable most often discussed, especially aspects of innovation, communication, learning culture, and recognition of employees. This research recommends further exploration of the contribution of external promotive factors as well as the interaction between internal and external promotive factors to provide a more comprehensive understanding of organizational performance. In addition, researchers also recommend intervention programs which are further discussed in this article.
References
Almatrooshi, B., Singh, S. K., & Farouk, S. (2016). Determinants of organizational performance: a proposed framework. International Journal of Productivity and Performance Management, 65(6). https://doi.org/10.1108/IJPPM-02-2016-0038
AlShehhi, N., AlZaabi, F., Alnahhal, M., Sakhrieh, A., & Tabash, M. I. (2021). The effect of organizational culture on the performance of UAE organizations. Cogent Business & Management, 8(1). https://doi.org/10.1080/23311975.2021.1980934
Ampong, I. (2024). Assessing the effect of employee welfare and compensation on organizational performance: a case of Sahel Sahara Bank Ghana limited. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2315690
Bujang, S., Abdullah, F. & Hamali, J. (2021). Developing a Customer Experience Rating for the Banking Sector. Journal of Advanced Management Science, 9(3), 64-71. http://dx.doi.org/10.18178/joams.9.3.64-71
Collins, J. (2001). Good to great: Why some companies make the leap... and others don't. HarperBusiness.
Djasri, H., Laras, S., & Utarini, A. (2019). Quality indicators for clinical care of patients with hypertension: scoping review protocol. BMJ open, 9(7), e026167. https://doi.org/10.1136/bmjopen-2018-026167
Hardyman, W., Daunt, K. L., & Kitchener, M. (2014). Value Co-Creation through Patient Engagement in Health Care: A micro-level approach and research agenda. Public Management Review, 17(1), 90–107. https://doi.org/10.1080/14719037.2014.881539
Hashemi, S. M., Handayanto, E., Masudin, I., Zulfikarijah, F., & Jihadi, M. (2022). The effect of supply chain integration, management commitment and supply chain challenges on non-profit organizations performance: Empirical evidence from Afghanistan. Cogent Business & Management, 9(1). https://doi.org/10.1080/23311975.2022.2143008
Huang, C. C., & Huang, S. M. (2020). External and internal capabilities and organizational performance: Does intellectual capital matter? Asia Pacific Management Review, 25(2), 111–120. https://doi.org/10.1016/j.apmrv.2019.12.001
Isyanto, I. (2019). Pengaruh organizational citizenship behaviour (OCB) terhadap kinerja karyawan (Studi pada PT. Urchindize Cabang Madura). Jurnal Perilaku Dan Strategi Bisnis, 7(2), 115-123.
Khan, K., Khan, Q., Jamil, S. H., & Akbar, S. (2024). A study on high performance organization framework and organization performance: lens of dynamic capability theory. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2023.2285415
Ramadani, T. F., Ahmad, A., Marcellah, A., & Muktamar, A. (2024). Eksplorasi Konsep dan Model Kepemimpinan dalam Manajemen Strategik. Indonesian Journal of Innovation Multidisipliner Research, 2(2), 243-264.
Rohman, F., Noermijati, N., Soelton, M., & Mugiono, M. (2022). Model altruism in improving organizational performance in social welfare institutions ministry of social affairs of the republic of Indonesia. Cogent Business & Management, 9(1). https://doi.org/10.1080/23311975.2022.2151678
Rosiadi, A., Setiawan, M., & Moko, W. (2018). Praktek manajemen sumber daya manusia berbasis kompetensi pada organisasi sektor publik. Jurnal Manajemen Dan Kewirausahaan, 6(2), 156-169.
Shahzad, A., Zulfiqar, B., Ali, M., Haq, A. ul, Sajjad, M., & Raza, A. (2022). Mediating role of formalization of RM methods among the perceived business risk and organization performance. Cogent Business & Management, 9(1). https://doi.org/10.1080/23311975.2021.2024116
Sombolayuk, W., Sudirman, I., & Yusuf, R. M. (2019). Pengaruh modal keuangan terhadap kinerja perusahaan UKM melalui strategi inovasi (Studi Empiris Perusahaan UKM di Kota Makassar). Dinamika Akuntansi Keuangan dan Perbankan, 8(2).
Tripathi, A., & Kalia, P. (2022). Examining the effects of supportive work environment and organisational learning culture on organisational performance in information technology companies: The mediating role of learning agility and organisational innovation. Innovation, 26(2), 257–277. https://doi.org/10.1080/14479338.2022.2116640
Vizcaíno, F. V., Martin, S. L., & Jaramillo, F. (2023). The role of i-deals negotiated by small business managers in job satisfaction and firm performance: Do company ethics matter? Journal of Business Research, 158, 113697. https://doi.org/10.1016/j.jbusres.2023.113697
Zimmerman, M. A., Stoddard, S. A., Eisman, A. B., Caldwell, C. H., Aiyer, S. M., & Miller, A. (2013). Adolescent Resilience: Promotive Factors That Inform Prevention. Child development perspectives, 7(4), 10.1111/cdep.12042. https://doi.org/10.1111/cdep.12042.
